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In the evolving landscape of AI-driven customer support, SiteGPT has emerged as a notable player. This SiteGPT Review explores its core features, pricing plans, real user feedback, and overall performance to help you determine whether it’s truly worth the hype in 2025.
What is SiteGPT?
SiteGPT is an AI-powered chatbot platform that enables businesses to create custom chatbots trained on their website content. These chatbots can answer visitor queries, enhancing customer engagement and support.
Key Features
- Custom Chatbot Creation: Train chatbots using your website’s content to provide accurate responses.
- User-Friendly Interface: Intuitive design for both setup and end-user interaction.
- Prompt Customization: Modify chatbot responses with tailored prompts to suit your brand’s tone.
- Branding Options: Customize chatbot appearance to align with your website’s aesthetics.
- Widget and Shareable Link: Deploy chatbots via website widgets or shareable links.
SiteGPT Pricing
Here’s an overview of the pricing structure as per the official website and reviews:
| Plan | Monthly Price | Included Bots | Pages Trained | Widget Support | Custom Branding |
|---|---|---|---|---|---|
| Free Plan | $0/month | 1 bot | 20 pages | Yes | No |
| Starter | $19/month | 1 bot | 200 pages | Yes | Yes |
| Pro | $49/month | 5 bots | 1,000 pages | Yes | Yes |
| Business | $99/month | 20 bots | 3,000 pages | Yes | Yes |
🔗 Visit sitegpt.ai/pricing for the latest and most accurate updates.
User Feedback
On G2, SiteGPT holds a 5.0 out of 5-star rating, with users praising its ease of use, setup simplicity, and customization capabilities.
One user highlighted the platform’s intuitive interface and the ability to tailor chatbot responses effectively.
A review from the Swiss Innovation Academy commended SiteGPT for its user-friendly UI, prompt customization, and responsive support.
The reviewer noted the developer’s proactive approach to implementing feedback and adding new features.
SiteGPT Alternatives
Here are some top alternatives to SiteGPT for businesses exploring more AI chatbot options:
| Platform | Key Features | Best For | Website |
|---|---|---|---|
| Social Intents | Live chat with ChatGPT integration | Sales & support via Microsoft Teams or Slack | socialintents.com |
| Stack AI | Build AI workflows with drag-and-drop interface | Automation and integrations | stack-ai.com |
| Superseek | AI answers powered by internal documents & Notion | Knowledge management | superseek.ai |
| Tidio | AI-powered chatbot with e-commerce support tools | Shopify/WooCommerce businesses | tidio.com |
| Botpress | Open-source AI chatbot builder with NLU & integrations | Developers and technical users | botpress.com |
✅ Compare the features based on your business size, tech stack, and use case before choosing an alternative.
Pros and Cons of SiteGPT
✅ Pros
| Advantage | Details |
|---|---|
| Easy to Use | Users report that the interface is intuitive and beginner-friendly. |
| Custom Training | Can train chatbots on specific website pages or uploaded files. |
| Fast Setup | Bots can be created and deployed in just a few minutes. |
| Prompt Customization | Supports custom prompts and personas for brand-aligned interactions. |
| Multiple Deployment Options | Chatbots can be shared via widgets, links, or embedding. |
| Free Trial | Offers a free plan to test core functionalities without commitment. |
| Responsive Support | Developers are active, helpful, and open to feedback, per user reviews. |
| Multi-language Support | Chatbots can respond in multiple languages, making it global-friendly. |
| Continuous Improvements | Frequent updates and feature releases based on user feedback. |
❌ Cons
| Limitation | Details |
|---|---|
| Limited Features in Free Plan | The free tier restricts bot count and training data (only 20 pages). |
| No Mobile App Yet | As of now, no dedicated mobile app is available. |
| Not Ideal for Complex Logic | Best suited for basic support use cases—less ideal for advanced logic. |
| Pricing May Scale Quickly | Larger websites or more bots may need to upgrade to premium tiers. |
| Integration Scope Still Growing | Fewer native integrations than older platforms like Intercom or Drift. |
Conclusion
This SiteGPT Review highlights why SiteGPT stands out in 2025 as a versatile and user-friendly AI chatbot platform. Its customization options, ease of integration, and positive user feedback make it a compelling choice for businesses seeking to enhance their customer support with intelligent automation.
